Privacy Policy

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Who we are

Our website address is: https://rosaritopropertyappraisal.com/
We provide independent property appraisal services for residential, condominium, land, commercial, industrial, hotel, and tourism-related properties in Rosarito and surrounding areas in Baja California, Mexico.

This Privacy Policy explains how we collect, use, store, and protect the information you provide through this website, by email, by phone, or through direct communication with us.

Information we collect

We may collect personal and property-related information when you:

• Fill out a contact or appraisal request form
• Request a quote
• Send us an email or message
• Call or communicate with us directly
• Share documents, images, plans, or other property information with us

The information we collect may include:

• Full name or company name
• Email address
• Phone number
• Applicant or owner information
• On-site contact information, when applicable
• Property address, approximate location, or map-based location selected through Google Maps or similar location tools
• Location data provided through the form, including a map pin, address autocomplete result, or manually entered address
• Municipality or service area
• Property type Land area and construction area
• Approximate year built
• Whether plans, deeds, permits, or other documents are available
• Purpose of the appraisal, such as sale, purchase, tax, inheritance, estate matters, legal proceedings, market value opinion, or other uses
• Estimated property value, if voluntarily provided
• Timeline or urgency of the request
• Photos, documents, plans, or other files you choose to upload or send
• Any additional information you choose to provide

We may also automatically collect limited technical information, such as:

• IP address
• Browser type
• Device information
• Pages visited
• General usage data

This technical information helps us maintain website functionality, improve the user experience, and protect the site against spam, misuse, or security issues.

How we use your information

We use your information to:

• Respond to inquiries
• Prepare quotes or service estimates
• Evaluate whether we can provide the requested appraisal service
• Coordinate inspections or property visits
• Communicate with you about your request
• Deliver appraisal-related services
• Review property details, documents, and service requirements
• Maintain business and administrative records
• Improve our website, forms, and services
• Comply with legal, administrative, accounting, or regulatory obligations

We do not sell your personal data.

Property documents, images, and uploaded files

If you upload or send images, plans, deeds, permits, tax documents, or other property-related files, we use them only for purposes related to your inquiry or appraisal request.

Please avoid sending unnecessary sensitive information. If a document contains information that is not needed for the appraisal request, you may choose to redact it before sending it.

If you upload images, please be aware that some images may contain embedded metadata, such as date, device, or location information. Website administrators and service providers involved in operating the site may be able to access uploaded files and their metadata.

Cookies and tracking technologies

Our website may use cookies or similar technologies for purposes such as:

• Basic website functionality
• Form security and spam prevention
• Remembering certain form or site preferences
• Understanding how visitors use the website
• Improving site performance and user experience

You can disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

Third-party services and embedded content

Some pages or forms may use third-party services, such as Google Maps, Google Places, address autocomplete, map pin tools, analytics tools, spam protection, email delivery services, hosting providers, or embedded content.

Our forms may include Google Maps or similar tools to help you provide the property location. This may allow you to enter an address, select an address suggestion, move a map pin, or, if enabled and permitted by your browser or device, use your current location to help complete the location field.

When you interact with these tools, third-party providers such as Google may collect information such as your IP address, device information, search terms, selected address, map interactions, or other usage data according to their own privacy policies.

Third-party services may:

• Collect data about your device or browser
• Use cookies or similar technologies
• Process technical, location, or usage information
• Track your interaction with their embedded content or tools

We do not control the privacy practices of third-party websites or service providers. Their use of information is governed by their own privacy policies.

Who we share your data with

We only share information when necessary to operate the website, respond to your request, provide appraisal-related services, or comply with legal obligations.

This may include sharing information with:

• Website hosting providers
• Email service providers
• Form or website management tools
• Spam detection or security services
• Map, analytics, or technical service providers
• Appraisers, administrative staff, or professionals involved in responding to your request
• Legal, accounting, or regulatory authorities when required by law

We do not sell, rent, or trade your personal information.

How long we retain your data

We retain personal and property-related information only as long as reasonably necessary to:

• Respond to your inquiry
• Provide requested services
• Maintain customer service and business records
• Comply with legal, accounting, tax, administrative, or professional obligations
• Resolve disputes or protect against misuse of the website

Contact form submissions and related communications may be kept for customer service, follow-up, and record-keeping purposes.

What rights you have over your data

You may contact us to request that we:

• Confirm whether we hold personal information about you
• Provide access to the personal information we have
• Correct or update your information
• Delete your information, when legally and administratively possible

To make a request, contact us at:

avaluosplayasderosarito@gmail.com

Please note that we may need to retain certain information when required for legal, administrative, accounting, security, or professional record-keeping purposes.

Where your data may be processed

Depending on our website hosting, email, form, map, analytics, or service providers, your information may be processed or stored on servers located outside your country, including in the United States or other jurisdictions.

By using this website or submitting information through our forms, you understand that your information may be processed in locations outside your country of residence.

Security

We take reasonable measures to protect the information you provide. However, no website, email system, or online transmission method is completely secure.

We encourage you not to send unnecessary sensitive personal, financial, legal, or confidential information through unsecured forms or email. When possible, only provide the information needed for your appraisal request.

Contact

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: avaluosplayasderosarito@gmail.com
Phone: +52 661 616 0226